1. Water & Electricity – The Power Duo  

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We're self-contained but if there's access to water and electricity, we may decide to use it for your service.  

 

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 2. Cancellation & Rescheduling – Give Us a Heads-Up!  

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We work rain or shine, but last-minute cancellations can throw off our schedule. To keep things running smoothly:  

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⏳ 48-hour notice is required for cancellations or rescheduling.  

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⚠ If your car isn’t available at the scheduled time, a $50 no-show fee applies.  

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🎁 Gift certificate redemptions follow the same rules—missed appointments automatically redeem $50.  

 

💡 If we need to reschedule due to staff levels, weather, or equipment failures, we’ll let you know ASAP!  

 

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 3. Moving Your Vehicle – We’re Not Joyriding, We Swear  

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By booking with us, you authorize Apex Mobile Shine to operate and move your vehicle as needed to complete your detail.  

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🔑 Please make sure your keys are available at the time of service.  

 

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 4. Time Limits – Because Efficiency Matters  

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Each detailing package has a set time limit (excluding add-ons). We work efficiently, but timekeeping is at our discretion.  

 

🚀 Detail Time Limits:  

✔ Express Package: 1.5 – 2 hours  

✔ Deluxe Package: 2 – 3 hours  

✔ Ultimate Package: 3+ hours  

 

Add-ons extend base time, and we’ll keep you informed if extra time is needed!  

 

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 5. Outcome Expectations – Realistic Magic

 

We aim to make your car as good as new (within reason).  Generally, this is what you can expect:  

✨ If last detailed less than 1 year ago → 75% as good as new  

✨ If last detailed 1-2 years ago → 70% as good as new  

✨ If last detailed 2-3 years ago → 65% as good as new  

✨ If last detailed 3-4 years ago → 60% as good as new  

✨ If last detailed 4+ years ago → 55% or less as good as new  

 

Basically, the longer you wait, the harder we work! 🚗  

 

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 6. Quality of Service – We Aim for Perfection (But We’re Human)  

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💯 We’ll do everything possible to make your car look its best with our skills, products, and time.  

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🔍 After service, we do a final inspection (either in person or via AI photos).

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📞 If you spot an issue later, let us know within 24 hours, and we’ll work to fix it.  

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🚫 Claims after 24 hours or without final inspection may not be eligible for correction.  

 

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 7. Pre-Existing Damage & Liability  

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We are not responsible for pre-existing scratches, dents, stains, odors, or anything mysteriously lurking under the seats.  

 

📌 If any incidental damage happens during service, we’ll notify you immediately.  

⚠ Our liability is limited to the total dollar amount of the service provided.  

 

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 8. Additional Fees – Because Extreme Clean Requires Extreme Work  

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🛑 Some vehicles require extra time and effort. If your car is excessively dirty, we charge an extra dirty fee ($60+ per hour) at our discretion.  

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💡 We’ll inform you ahead of time if extra fees apply!  

 

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 9. Feedback & Photos – Show Off Your Shiny Ride  

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📢 We value your feedback—send us your thoughts at info@Apexmobileshine.com!  

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📸 Apex Mobile may use photos of your vehicle for marketing (but we’ll never show personal details).  

 

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 10. Service Termination – We Keep Things Professional  

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🚫 We reserve the right to cancel or refuse service for any customer who:  

❌ Skips the proper booking process to contact technicians directly.  

❌ Exhibits rude or harsh behavior toward our team.  

❌ Creates any other issue that disrupts operations.  

 

We believe in respect, professionalism, and quality service—let’s keep it friendly! 🚗✨  

 

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11. Final Terms – The Fine Print (But Not Too Fine)   

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✔ Using our services does not guarantee perfection, but we always aim for the best results.  

✔ Your payment is for service time, not for an unrealistic promise of a brand-new car.  

✔ Deposits are non-refundable since we order materials per job.  

✔ All sales are final, with exceptions only at our discretion.  

 

📌 Apex Mobile Shine reserves the right to update this agreement anytime—changes will be posted here!  

 

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By Booking a Service, You Agree to These Terms  
 

Need clarification? Reach out anytime—we’re happy to help! 🚗🔧✨